Cheapest Creative Zen 20 GB Portable Media Center

The player had to be reset often while it was working as there would be no sound or it wouldn't turn on. About 6 months after I bought this player the battery died so I replaced it. Since then the player won't work. It flashes error screens and none of the "fixes" on the creative site work to repair the issue with the firmware, the device is not recognized as being connected. Microsoft is aware of the issue and they say it's creatives problem and suggested some options that did not help. When I phoned Creative they told me that they no longer make this product and would replace it (at my expense) with a newer version (I purchased it in June 07). There is no fix option for this player should it break, you will never be able to update any software for it or diagnose problems with it on the Creative support site. Creative is a terrible company and I would not recommend that anyone purchase this item. If I could give it less than 1 star, I would.Get more detail about Creative Zen 20 GB Portable Media Center.